Privacy Policy
Effective date: August 10, 2026 · Last updated: August 10, 2026
Heartland Auto Transport ("Heartland," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use heartlandautotransport.com (the "Site") or our auto transport brokerage services, how we use it, and the choices you have.
1. Information We Collect
Information you provide. When you request a quote or book a shipment, we collect information such as your name, email address, phone number, pickup and delivery addresses or ZIP codes, preferred dates, and vehicle details (year, make, model, and operating condition). If you contact us by phone, email, or our contact form, we collect the information you choose to share.
Quote form. Our instant quote form is operated by a third-party booking platform on our behalf. Information you enter into the form is transmitted to that platform and to us so we can prepare your quote and arrange your shipment. The platform's handling of your data is also governed by its own privacy practices.
Information collected automatically. Like most websites, we and our service providers may automatically collect certain technical information when you visit the Site, such as your IP address, browser type, device type, pages viewed, and referring pages, through cookies and similar technologies. This helps us understand Site usage and improve our services.
2. How We Use Your Information
- To prepare and deliver vehicle shipping quotes you request;
- To arrange, schedule, and manage your vehicle shipment, including sharing shipment details with the motor carrier assigned to your order;
- To communicate with you about your quote or shipment by phone, email, or text message, including pickup and delivery updates;
- To respond to your questions and provide customer support;
- To operate, maintain, and improve the Site;
- To comply with legal obligations, including federal motor carrier regulations and record-keeping requirements.
If you provide a phone number, you may receive calls or text messages related to your quote or shipment. Message and data rates may apply. You can opt out of marketing texts at any time by replying STOP.
3. How We Share Information
We do not sell your personal information. We share it only as needed to provide our services:
- Motor carriers. To fulfill your shipment, we share the necessary details (contact information, addresses, vehicle information) with the FMCSA-licensed motor carrier assigned to transport your vehicle.
- Service providers. We use third-party providers for services such as the quote/booking platform, website hosting, and analytics. They may process your information only to perform services for us.
- Legal requirements. We may disclose information when required by law, regulation, legal process, or to protect the rights, safety, or property of Heartland, our customers, or others.
- Business transfers. If Heartland is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.
4. Cookies and Analytics
We may use cookies and similar technologies to keep the Site functioning properly and to understand how visitors use it. You can control cookies through your browser settings; disabling them may affect some Site features.
5. Data Retention
We retain quote and shipment records for as long as needed to provide our services, resolve disputes, and meet legal and regulatory record-keeping obligations applicable to transportation brokers, after which records are deleted or de-identified.
6. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you. To make a request, email us at info@heartlandautotransport.com or call (205) 578-6129. We will verify your request and respond as required by applicable law. You may also unsubscribe from marketing emails using the link in any marketing message.
7. Security
We use reasonable administrative and technical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
The Site and our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
9. Third-Party Links
The Site may link to third-party websites (for example, government resources such as the FMCSA). We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision, and material changes will be posted on this page.
11. Contact Us
Heartland Auto Transport
Alabama, USA
Email: info@heartlandautotransport.com
Phone: (205) 578-6129